KB 340106

KB 340106: After applying Operations Manager SP1 reporting no longer works

When upgrading to Operations Manager SP1 the Reporting Services will be updated which may overwrite the existing data source, update permissions or cause problems with the reports appearing in the Operations Mananger console.

Issue: After SP1 upgrade ACS reports no longer work

Symptoms: Report subscriptions fail, are no longer visible or accessable after SP1 upgrade

Cause: SP1 upgrade overwrites component within reporting services

Scope: Anyone upgrading from Operations Manager RTM to SP1

Product/s: Audit Collection Reporting

Resolution

In most cases reloading and reconfiguring the reports resolves the issue, please refer to the resources below.

Reporting Resources

  1. KB 340102: Reports fail to open after installation, permissions errors
  2. KB 340103: Reports fail to open due to error accessing data source
  3. KB 540107: How to load reports manually on a remote report server

News & Events

Press Release 08/04/2009: Secure Vantage Releases Security Auditing SP2 for the Audit Collection Services (ACS)

Online Webcasts 06/08/2009: Download the ACS Master Class Series for free real world expert training on the Audit Collection Services.

Read more